Bell in St. Thomas

417 Wellington St, St Thomas, ON N5P 1C5

Store Services 

In-store appointments

Mobile devices for business + consumer

Residential: Internet + TV + Phone

Business: Internet + TV + Phone Bell

Trade-in program

From Our Customers

We operate the highest rated and most reviewed bell stores in the country

Anna ChibuezeAnna Chibueze
20:31 11 May 24
The lady who helped me was amazing! She gave me exactly what I asked for without trying to give me a million things that I didn't want thereby salvaging our business relationship. I was THIS CLOSE to jumping ship but will be sticking with Bell a little while longer. I am so happy I popped in.
Cory BergCory Berg
18:47 11 May 24
Pat GibsonPat Gibson
20:15 08 May 24
Mat WardMat Ward
17:29 08 May 24
Karolina D. Informed me there was cheaper plans available with wider services and got me set up with a cheaper bill and better service. Excellent customer service representative.
Breanna BucktonBreanna Buckton
22:57 07 May 24
Mike HansenMike Hansen
19:38 05 May 24
Carolina was very helpful patient and knowledgeable about everything. I would recommend to go check what they have to offer to anyone not signed up with lucky or bell
Great experience all the way around, Customer Service was top notch. Would recommend
Bob BayardBob Bayard
19:13 13 Apr 24
Karolina was such a great help in advice on how to use the new phone and the best plan for me, getting me a new phone and lowering my monthly payment.
Codie BeauchampCodie Beauchamp
20:22 12 Apr 24
Kyle was an all around fantastic guy! Highly recommend.
Conrad BernatchezConrad Bernatchez
21:07 09 Apr 24
Bob CookBob Cook
15:16 01 Apr 24
Adriana van BovenAdriana van Boven
16:45 22 Mar 24
Steve JacobsSteve Jacobs
21:50 16 Mar 24
04:05 16 Mar 24
Steve WearnSteve Wearn
20:13 14 Mar 24
Worst cell service I've ever used.
shae hurleyshae hurley
13:34 07 Mar 24
Wait times r usually long
Angel Hardy-WeeksAngel Hardy-Weeks
19:39 15 Feb 24
Kyle was absolutely phenomenal!! Very patient and super helpful. Above and beyond!!
Martina MertickMartina Mertick
21:28 08 Feb 24
Caroline help us today better plan and was absolutely very helpful and friendly
19:59 07 Feb 24
Emma ChaputEmma Chaput
20:18 31 Jan 24
Lovely gave me a chair as I’m pregnant and needed to wait for phone to transfer
Bob BayardBob Bayard
18:55 29 Jan 24
Brenda McKeggBrenda McKegg
20:41 25 Jan 24
Andrew PhillipsAndrew Phillips
17:09 25 Jan 24
Thanks for the help today! We had no service in the morning, and with help from the in store team we had our service back up and running!
Pam HumphriesPam Humphries
19:40 23 Jan 24
Chris HoweyChris Howey
23:45 16 Jan 24
Kyle helped me with expert knowledge and professional skills. He was patient and understanding with me. He saved my day and got my sim car and phone working again exactly as I needed. 100% satisfied. Highly recommend!
Cristian MayerCristian Mayer
21:32 13 Jan 24
Karolina was great, very professional, very knowledgeable and polite..thank you very much.Also a bit thank you to Kyle ,he originally helped but we were not sure what we need.Great store,I'm pretty sure will come back...
Brenda OgglesbyBrenda Ogglesby
23:32 06 Jan 24
Sales rep Debbie was very knowledgeable and helpful, she explained all my options for replacement of my phone and updating my plan. She answered all of my questions in a pleasant professional manner. Thank you Debbie!
Jennifer SaarinenJennifer Saarinen
04:26 09 Dec 23
Karolina was incredibly helpful getting my service restored to my phone after some miscommunication with Bell that resulted in my account being suspended. She was very friendly and kind which really calmed my anxiety. All was fixed when hubby and I left and I was very happy 😊.
Kyle was fantastic! His approach to finding us the right package was greatly appreciated. He asked several questions to understand our needs, then compared a few different packages to find us a solution within budget and delivered all of our points. His level of customer service exceeded our expectations!The Source wouldn’t open the door for us and the last time we were in there they offered zero customer service so we went straight to Bell instead. Highly recommend working with Kyle if you are needing to reconfigure your phone plan(s).
Meaghan TellierMeaghan Tellier
12:56 17 Apr 22
Incredibly helpful and kind. Quickly resolved my SIM card issue while communicating with the store in London where I had purchased my new phone.
Janet MacIntyreJanet MacIntyre
19:09 26 Mar 22
We stopped in at the Bell store in St Thomas to ask a few questions about out of country service on our cell phones. Mo was extremely helpful and patient with all of our questions. She really knows her stuff! She went above and beyond with her answers, showing us what to do on our phones. Best customer service we’ve had in a long time. Thank you so much Mo!
john denchjohn dench
01:17 20 Feb 22
Joel helped me by listening to my concerns and pointing me to my product needs. He was very professional and polite. I will definitely do business with him again.
Jean MckayJean Mckay
18:02 17 Feb 22
Fabulous staff They spent a long time trying to download from my android. Couldn’t say enough good about them. Excellent
jodi kevinjodi kevin
14:27 14 Jan 22
Service was incredible. Helped me with problems I’d had since owning the phone. Friendly, knowledgeable. Great job I’d give more stars if possible 👍
Jillyne NabrotzkyJillyne Nabrotzky
20:24 31 Dec 21
My sales associate Joel recommended the most affordable phone to meet my needs, found me the cheapest plan, and quickly helped me set up my new phone. By far the best experience I've had while shopping for a new phone. Super friendly place!
Kelly LawtonKelly Lawton
01:53 19 Nov 21
Went into the St Thomas location today for an up grade on my phone. Joel was awesome!! He took the time to explain my new plan and ensured I was getting the best deal. Was advised if a better deal is available during the Black Friday sales to text him and he’ll help me out with the paper work to get the better plan. Thanks for all your help today.

Store Details

Address: 417 Wellington St, St Thomas, ON N5R 5J5

Phone: 5196378528

Email: [email protected]

Products and services

  • In-store appointments
  • Mobile devices for business + consumer
  • Residential: Internet + TV + Phone
  • Business: Internet + TV + Phone Bell
  • Trade-in program

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