Bell In Woodstock

1147 Dundas St #4, Woodstock, ON N4S 8W3

Store Services 

In-store appointments

Mobile devices for business + consumer

Residential: Internet + TV + Phone

Business: Internet + TV + Phone Bell

Trade-in program

From Our Customers

We operate the highest rated and most reviewed bell stores in the country

Based on 134 reviews
powered by Google
Robert GrahamRobert Graham
01:19 20 Apr 24
Alex H. was super helpful. He answered any questions that my wife and I asked. He was easy to talk to and very honest. He was very patient when my daughter was getting fussy. Thank you Alex.
Kirsten FrankishKirsten Frankish
12:22 18 Apr 24
We first visited this store when considering whether to change cell phone providers, and our experiences with the team confirmed it was the right choice. Special recognition goes for Taulant and Alex, who helped us at our most recent visit regarding our internet upgrades. Big kudos to the Woodstock store team!
Caroline helped me a lot.very nice girl, if you don’t know who to turn to for help, Carolina will help you
Nick Di CioccoNick Di Ciocco
19:31 16 Apr 24
Alex was great to deal with. Great customer service and was able to rectify a problem quickly.
Sandi MurraySandi Murray
13:31 13 Apr 24
Alex was very helpful at the Bell Store in Woodstock.
Chrystal GuentherChrystal Guenther
21:05 07 Apr 24
S. D.S. D.
18:52 04 Apr 24
Saad at the Woodstock, ON store was a huge help!!
Bill PolzinBill Polzin
19:29 03 Apr 24
Jayzer BJayzer B
16:06 03 Apr 24
Alex was extremely helpful and answered all of our questions in full detail
Carol RossCarol Ross
19:53 30 Mar 24
I was having a terrible time with my Samsung 20 phone. Could not call out one could hear me.The Woodstock Rep was just amazing she did an excellent job on my phone & my husband's.I give Carolina the highest recommendation for the Best Customer Service Ever..Sincerely,Carol Ross
Jaida WasylykJaida Wasylyk
21:30 22 Mar 24
Alex was VERY helpful when I needed to get internet installed!!
Marcia DobbynMarcia Dobbyn
20:33 22 Mar 24
Alexander provided Lots of knowledge. Very friendly and personable
19:21 22 Mar 24
Alex was a great help today, very friendly and professional, thanks again for all your help Alex!
Luke SzpitalnyLuke Szpitalny
18:13 20 Mar 24
Saad got me a new phone for the same price! Thank you greatly
Ray HaidRay Haid
17:18 20 Mar 24
Alex was amazing and so helpful. He made switching phones painless and was very friendly
Ashley ThournoutAshley Thournout
19:01 09 Mar 24
Taulant was amazing! Super personable, friendly, and helpful. Definitely recommend this store
Cindy JantosCindy Jantos
17:43 08 Mar 24
Excellent customer service-very happy with my purchase.
John BorgesJohn Borges
18:38 05 Mar 24
Karolina was extremely helpful with everything today!!!!!
Dan LingelbachDan Lingelbach
16:59 02 Mar 24
Saad helped me with everything I needed. Thank you
thank you Oleksandr for your patience. We don't speak English but he was able to help us and we set up an account with Bell. He explained to us how to use and pay for the services.
bruce rochfordbruce rochford
18:02 22 Feb 24
Saad was wonderful.
mike churchmike church
19:09 21 Feb 24
Alex did a super job
guy melansonguy melanson
18:26 21 Feb 24
Carolina was awesome. she was very patience ana extremely knowledgeable.
Jordan MaddocksJordan Maddocks
23:39 18 Feb 24
The employee told us they would be right with us after dealing with one customer. They failed to tell us it would be nearly an hour wait.
Linda RobertshawLinda Robertshaw
21:40 13 Feb 24
Awesome experience. Representative was very good and knowledgeable.
Brian CaseyBrian Casey
18:52 07 Feb 24
Wanda GibbonsWanda Gibbons
21:59 04 Feb 24
Best buying a phone experience ever. My parents are almost 90 and cell phones are beyond them but they need to stay in touch with each other and family. Caroline was so helpful. Showed me the basic cell phone for seniors. Then she spent all the time I needed to show me how to confidently operate the phone so that I could comfortably show my parents. She was showing me which buttons to push but I am more of a kinaesthetic learner. She kindly gave me the phone and then talked me through what to do. So much better. I bought two phones and she suggested I buy them outright as it would be a large savings. Very true. As well I/they would not be tied into a 2 year contract. She set everything up so that I could take care of the payments, a minimal 25$ plus taxes per phone with Canada wide calling. This is a fantastic deal for seniors. An easy to use phone with an excellent price point. Caroline was very kind and helpful. I would go back to her any time.
Sheri DeRickSheri DeRick
19:16 03 Feb 24
Very pleasant and informative
Jazz FinnemoreJazz Finnemore
18:04 19 Jan 24
Aidan and Taulant helped me today with upgrading my phone and home service plan, their customer service is awesome! Super friendly and helpful, will definitely come back when I need help.
Always friendly and helpful
Paul WilkinsPaul Wilkins
17:43 29 Dec 23
Matt DoxtatorMatt Doxtator
18:42 24 Dec 23
Rounak BhowmickRounak Bhowmick
23:07 18 Dec 23
Aggie NeufeldAggie Neufeld
22:34 16 Dec 23
Yaneth AndradeYaneth Andrade
20:41 15 Dec 23
Taulant was very helpful today, we upgraded our phones and we had a very pleasant experience. We’ll definitely recommend Bell in Dundas St.
Jazmin MacLeanJazmin MacLean
19:47 09 Dec 23
Fantastic service and easy set up! Amazing customer service when you go in-store for device or even just setups.
William CleaverWilliam Cleaver
17:38 09 Dec 23
Tiaza FishbackTiaza Fishback
15:50 08 Dec 23
Went to the source inside Masonville mall to get an iPhone 14 and sign up for a 50$ month phone plan with bell. The worker who helped us kept making mistakes and repeatedly needed help from other workers. Took way longer than it needed to be since he didn’t know what he was doing and kept changing things. Before we left me and my mom were looking at the paperwork and were like this doesn’t look right. He pointed out the credits and said it will come to 50$. I go home and wait forever to get my first bill. When it comes in I’m like that doesn’t look right. Turns out he messed up again and was not put on the 50$ plan. I call bell spend an hour or two on the phone. Looks like the guy at the store messed up by not adding a credit. She says she can’t fix it and that maybe we should have called the store directly. Maybe you should have told us this near the start of the call instead of wasting our time. In the end of it she says she’s creating a ticket and transfer us to another department. This guy says they’ll call in one or two days. Four days go by and there is no call. So I call them back and talk to another lady. She says the plan is the correct plan despite the fact that I am specifically telling them that I wanted the 50$ plan and not the higher one. She’s says that she’ll add a note and that they’ll call in 1-2 weeks. Meanwhile it took forever to get the bill and now it’s due in 5 days. So now I’m going to have to pay more than I agreed upon due to someone else’s mistake in the meantime. On top of that both times I called they of course tried to get me to start another line or internet services. Like why would I need another line. I only have the one phone. Stop trying to sell me services I don’t need and definitely wouldn’t get through you. If I could return the phone, cancel the plan and go with someone else I might just do that. I’ll have to see if what I’m able to do. Cause I’m not paying more than what I agreed upon. I definitely don’t want to drive an hour to the store, waste time there trying to get it fixed, and then drive an hour back home. So much of my time has been wasted. If they don’t call and fix it in the next two weeks I’m just gonna cancel. Will update my review if they fix it or not. So they called and said they won’t fix it. So I’ll have to call cancel it and go with another cheaper plan.
Roy BondyRoy Bondy
15:42 27 Nov 23
Husnain has been very helpful in dealing with me regarding changes and different procedures with me and my Pixel7. Awesome service. Lucky to have him and Saad, who originally sold the deal to me. Fowad, please pass on to these two guys this message and recognize their efforts.Sincerely Yours - Roy BondySatisfied BELL (Loyal) Customer
Kelley HuntKelley Hunt
21:32 24 Nov 23
Had a great experience with Bell Mobility, Woodstock, OntarioEveryone in the store was cordial, very respectful to all and knowledgable to all our questions and requestsTwo new phones, pairing done in the store. We left the store very happy.Thank you Husnain
Mary MordueMary Mordue
15:43 24 Nov 23
Husnain (Woodstock store) was fantastic to deal with. He was very helpful, very patient and very friendly. Thank you!
Sandra KnechtSandra Knecht
18:19 23 Nov 23
I am the proud owner of pixel 8.Thank you so much Husnain. You were very attentive,patient ,kind and not hurrying me.You made my experience pleasant. Sandra Knecht
Kim WallaceKim Wallace
12:07 22 Nov 23
Great experience purchasing our new phones, Bell representative was efficient, knowledgeable and set us up with a great go forward package. Highly recommend the Woodstock Bell store.
Natalie PlouffeNatalie Plouffe
17:01 18 Nov 23
Had a great experience at the Bell location. Went in fairly late in the evening (before close) but there was no sense of rush. Was helped until everything was set up. Super friendly atmosphere.
Avery LomaxAvery Lomax
18:26 14 Nov 23
Great experience today. Each and every staff I spoke to was kind and knowledgeable. Definitely recommend using the services provided at Bell Woodstock.
Josh WJosh W
16:37 11 Nov 23
Donna WilliamsDonna Williams
19:21 08 Nov 23
Great store for friendly service. Our second purchase there and they have always gone beyond what’s expected. Highly recommend.
14:17 08 Nov 23
Service was great. Rep was knowledgeable and helpful. A little disappointed at the lack of options for plans and phones. 2 phones, 2 plans. Felt really limited
Matt BarendrechtMatt Barendrecht
16:27 04 Nov 23
mike ibbotsonmike ibbotson
15:02 28 Oct 23
Awesome experience, it was a great pleasure this morning.
Mark HilderleyMark Hilderley
23:31 26 Oct 23
Above and beyond service. They stayed past close to help me with my cell phone technical issues. Everything was resolved perfectly.
Stylianos MelexenisStylianos Melexenis
21:44 26 Oct 23
A great place to buy phones and get great plans from a very helpful staff members.
Laurie CollinsLaurie Collins
23:09 19 Oct 23
Husnain was fantastic, kind and extremely patient while helping me. He helped me solve my problem and did it all with a smile! This young man deserves a pay raise for sure and a recognition from his supervisors for sure! Thank You Again Husnain! Bell you are lucky to have him with the company!
Steve MorrisSteve Morris
19:17 16 Oct 23
The sales person Karelian Divert provided me with excellent service and was extremely patient with the litany of calls she had to make to different Bell departments to resolve my issueVery friendly and patientThank youSteve Morris
Nick GrootNick Groot
18:18 16 Oct 23
Woodstock staff very helpful in switching cell numbers around.
Harv RabeHarv Rabe
16:05 16 Oct 23
Tara DattaniTara Dattani
21:17 14 Oct 23
Great experience! Carolina went out of her way to get us the best deal
Sharon BakerSharon Baker
20:26 13 Oct 23
Datum WoodstockDatum Woodstock
20:00 27 Sep 23
Expensive expensive plans nothing good about the store. Terrible staff, employees keep changing and you cant get hold of if you ever had any problem later.
Penny KovachikPenny Kovachik
19:38 27 Sep 23
It was a very positive experience made possible by the very knowledgeable & helpful Amerr Almusawi who even set up Bluetooth in my vehicle for me!
Keith HKeith H
16:37 26 Sep 23
So far the new Bell Fibre net is awsome!! So glad we ditched Roger's garbage service!
Sarah CassidySarah Cassidy
15:20 23 Sep 23
Very fast and efficient. Got me the best deal possible. Walked out with a cheaper phone plan with more data
Don StoreyDon Storey
15:55 05 Sep 23
Solved my issues and improved one packageA happy customer
dennis guydennis guy
14:46 31 Aug 23
Personable, positive experience with upbeat, energetic staff. Really appreciated the dedicated one-on-one assistance with a device upgrade.
William JohnsonWilliam Johnson
09:23 24 Aug 23
Needed a phone very quickly after some unexpected lifestyle changes. Bell was there to assist immediately and promptly provide me with a phone, and a great plan that worked for me and my current needs. I recommend Bell to anyone looking for a reliable service that will work with you and your requirements.
Jeff BeckettJeff Beckett
16:37 23 Aug 23
Fantastic service and sales team
Susanne HughesSusanne Hughes
19:31 21 Aug 23
Kaylene waited on me when I was at Bell and I want to give her an A++ for the services she rendered today. She was super pleasant and professional and very knowledgeable. Great employee!👍
Sara WilkinsonSara Wilkinson
18:26 21 Aug 23
My experience today was great. The employees help me so much they help me pick out my brand new phone.
Faith ButlerFaith Butler
18:53 19 Aug 23
They were absolutely amazing with me very patient kind and funny I’m very happy being a bell customer!😊 the girl in training was very sweet and made sure that I understood my phone plan and the protection plan and I would ask her a question and if she didn’t know she would ask the supervisor she was great!
Jushua MathesonJushua Matheson
17:32 15 Aug 23
Great customer service, very helpful and knowledgeable with phones, plans and phone screen protector.Highly recommend
Kendra KovachKendra Kovach
14:42 09 Aug 23
Al BellAl Bell
21:15 02 Aug 23
Logan KouwenbergLogan Kouwenberg
22:36 27 Jul 23
For only being at this job for 3 weeks Kaylene showed how much skill she has learned and helped me jump through all the hoops to make sure I got my 14 pro max we both had been wanting, customer service was great and very personable. Will definitely be bringing my business here from now on
Mandeep SpalMandeep Spal
02:38 27 Jul 23
Staff was nice.. I went to return my leased device when it was almost closing time still they welcomed me with nice smile. Thank You
Bev McLeanBev McLean
02:04 26 Jul 23
My experience today was great. The girl in training was very good and friendly, if she didn’t know the answer to my question she made sure to ask her supervisor. I highly recommend the bell store.
Cheryl LongCheryl Long
20:49 11 Jul 23
Was having problems with my Roger's smart home monitoring app. Called Rogers and they couldn't fix it, their techs couldn't fix it and the Rogers store couldn't fix it. Went to Bell store and a young man named Amir fixed it in about 15 minutes. Thank you Amir.
Gangotri JainGangotri Jain
02:38 09 Jul 23
Had the worst experience at bell Woodstock today. First the representatives dont listen, give wrong information or are confused themselves and then customer care also wasnt much helpful.Worst possible service I have recieved till date. The representatives at the store were least interested in helping or listening what we asked for. Once I explained what we were looking for they confirmed that additional charges on our existing bill will be $20 per month, I confirmed twice that the services needed to be added to existing plan and not a separate plan, they assured me that thats what they have done. When I returned home, in the evening I checked my account and its an additional charge of $140 not $20 per month.It was late, so I Called customer care, who then kept transferring me from one department to another asking me same question again and again and were not helpful at all. The last call transfer I had, i was fed up and asked the lady(finally a person who listened) to just cancel the new purchase altogether and she tried doing it but all other departments were closed. Now I will be calling bell again and hoping that I dont get charged for something I havent even used and was wrongfully added to my account saying its on existing plan.
Barb HinchBarb Hinch
20:14 04 Jul 23
My husband and I were looking to trade in our old phones and get new ones. Keira Wilbee was the sales person we dealt with. She was very personable and knowledgeable and got us in and out of there in a half an hour. We had some laughs with her and we would definitely go back if we knew she was working. Thanks Keira the 5 stars are for you.
Joyce JacksonJoyce Jackson
22:23 27 Jun 23
Associate was very helpful!! He was a new employee and was very patient as he set up my new phone- Sim card, etc.
nicole brudernicole bruder
17:13 23 Jun 23
The customer service rep was very knowledgeable and answered all my questions. He was also training and spent the time needed to help new employee.
Lucas OosterveldLucas Oosterveld
13:09 09 Jun 23
sud to lucas the clip king
Allyson NagyAllyson Nagy
09:41 06 Jun 23
Great experience, very knowledgeable and helpful, definitely recommend this business
Nancy DemarestNancy Demarest
22:47 02 Jun 23
Fantastic customer service! Friendly, knowledgeable and efficient!
Melody SyngerMelody Synger
20:57 16 May 23
very nice to deal with people than say and know what they are doing. With expert display and responses. all responses and requests. were handled. in a. 10+ attitude and professionalism
Lego ManLego Man
02:01 09 May 23
Great service! A new phone was delivered from another store in the time it took Rogers to finally let me go! Ha.They did an excellent job of handling a complex service change...while still training 2 new fantastic service reps. Koodos...pun the whole team!
Arlene JansenArlene Jansen
17:38 03 May 23
My husband and I went to the Bell store in Woodstock this morning. . We dealt with Debbie. She was very efficient and answered any questions that we asked of her in regards to phones and the cellular plan that we were interested in.Our experience with Bell was very pleasant.
Barb HendersonBarb Henderson
22:30 03 Mar 23
Had the most pleasant experience today at this Bell store. Kate and her fellow employee went above the required service to help us get the right phone and set it all up for us. Including a quick follow up…our mistake not theirs…..but they helped get it fixed anyway. Thanks again guys….we will be doing all of our phone shopping here.
Katrina KargesKatrina Karges
16:48 02 Nov 21
I came to this location to get some help switching out of my corporate phone plan and Tara was so kind and patient! She worked with me and the corporate helpdesk to make sure we followed all the right steps to do the process properly and she went above and beyond to make sure everything was taken care of. Thank you again!!
Jeremy CloutierJeremy Cloutier
21:06 21 Oct 20
Horrendous customer service. Waiting currently 1 hour and 40 minutes to figure out why a tech didn't show up between the scheduled times, asked online, was told to call a number, waiting for 15 minutea and gave up. Tried online again, only this time to figure out how to get out of the contract. Only to be given the same runaround. So rogers it is. And Bell will lose another customer.UPDATE: after contacting Bell as per their reply, I still have no idea how to get out of this contract because they haven't responded. Sounds to me like more lip service. Just another corporation led by bottom line dollars and no accountability. It is now a personal mission to spread the word and let the world know what can be expected from this company.STAY FAR FAR AWAY FROM BELL.How's that for a bottom line?
Michelle Petker-LawrieMichelle Petker-Lawrie
19:08 01 Jul 20
Wow, thank you Kate! Unlike the Bell employees in Tillsonburg who were rude and completely lacking in knowledge and skills in relation to their promo plans, you handled my phone upgrade and promo plan with ease. You were dedicated to finding me the best deal and phone to suit my needs. I appreciate your professionalism and I have recommended you to a number of my friends and family. Nice to see someone at Bell actually listens and is there to support your needs. 🙂That is rare it seems now.

Store Details

Address: 1147 Dundas St #4, Woodstock, ON N4S 8W3

Phone: 5194212442

Email: [email protected]

Products and services

  • In-store appointments
  • Mobile devices for business + consumer
  • Residential: Internet + TV + Phone
  • Business: Internet + TV + Phone Bell
  • Trade-in program

Bell Canada is neither the owner nor the author of this Web site, and is in no way responsible for any of the site’s contents or updates. As such, Bell cannot guarantee the accuracy or the timeliness of the information presented on this site. The Bell logo is a trade‑mark of Bell Canada, used under licence.