London Downtown

  • Bell York @ Talbot
  • 125 York St
  • London Ontario N6A1A8
  • Phone: 519-438-2355
  • ashley@gctel.ca

London East

  • Bell Dundas @ Clarke
  • 1920 Dundas St E
  • London Ontario N5V3P1
  • Phone: 519-451-5120
  • chantal@gctel.ca
  • Bell
    4.6
    powered by Google
    Michael Stevenson
    Michael Stevenson
    06:18 29 Apr 18
    I have been two other Bell stores in the past and frankly I have hated it every time I go there. I always get the feeling they don't have a clue what they're talking about. The Bell store I'm York Street in London is the exact opposite. When I entered the store I was offered a coffee or beverage. I was shocked and thought they were kidding. They weren't. Dan waited on me and he was superb. He thoroughly explain the options to me as to whether I should buy my new cell phone outright or go on a contract. He got me a reduced charge on my purchases because I have been a loyal customer. He said up my new Blackberry for me in no time. My old Blackberry died completely and it wouldn't even start, but Dan told me if I could even get it powered up to 15% they could transfer my contacts for me. It has power on and is now powered up to over 50% so I know Dan will be able to retrieve my contacts and other information for me which is extremely important. It was recommended to me to go to this Bell store to get my new cell phone. I was so glad I did that. I very strongly suggest anyone who either needs help with their cell phone or is in need of getting a new one to go to the Bell store on York Street. I was very fortunate to have Dan help me with my purchase, but I heard Dan's colleagues helping others and they also knew what they were talking about. Thank you Dan for eliminating the stress I thought I was going to be going through today and for all your help. I really appreciated your service! Mike
    Jack Halip
    Jack Halip
    12:59 24 Apr 18
    I had the fortune to meet Dan Eminger. He treated me courteously, efficiently and professionally. A customer can not ask for more! Five Star's Plus! Jack
    Kyshia C
    Kyshia C
    23:28 18 Mar 18
    I had such amazing customer service here today Judah was a great help and I left with an awesome new phone I highly recommend this store!
    Deborah McGee
    Deborah McGee
    20:05 10 Mar 18
    My recent switch to a new phone was the easiest, convenient and stress free transaction I’ve ever experienced at Bell. Dan provided exceptional customer service, totally above and beyond to make this change seamless and easy (on my side!). Thank you Dan, you did an outstanding job, and I’m deeply appreciative!
    Cody Swick
    Cody Swick
    20:53 25 Feb 18
    Great service and great people working at this bell store. Thank you Miranda for the great service today!
    Don Rycroft
    Don Rycroft
    20:54 08 Feb 18
    Good products. Responsive, knowledgeable, friendly service! Patiently demo'd product before purchase. What more could you ask for? Thanks
    Bayaty Life
    Bayaty Life
    13:03 19 Jan 18
    Hands down, the best experience and highest knowledgeable staff from a wireless department I have ever seen nationwide. Specifically store manager Dan. He remembers every customers name, goes above and beyond to provide the proper service/ solution. Stays on task, and updates immediately with status of orders. This is how customer service relation is supposed to be. If I could put 10 stars I would, DAN YOU ROCK!
    Michelle Feeney
    Michelle Feeney
    15:04 10 Jan 18
    This is the only Bell store I go to and it is for the people that work there. They are always helpful and informative. They work with Bell’s offers to get you the best deal they can.
    William Eason
    William Eason
    18:56 04 Jan 18
    Ashley was great in upgrading my 2 iPhone 6s to 2 new iPhone 8s. Very thorough in going through the billing options and ensured we had the right plans for our needs. And was very (extremely?) patient with me during the configuration of the new iPhones as it took awhile to recall my encrypted backup passwords.
    Jim Lacey
    Jim Lacey
    21:50 02 Jan 18
    Outstanding in all respects. Knew the product very well, programs etc. Was able to upsell me and I am not easy to sell that stuff to. But he had very rationale reasoning. Great experience!!!!!
    Penny Rumming
    Penny Rumming
    23:12 19 Dec 17
    Dan, the store manager called me 2 months ago to let me know I was due for an upgrade and if I wanted to consider one. I did, and he suggested waiting to see what deals there would be for Black Friday. He called back when he said he would and although there weren’t deals on the iPhone X I told him I would be in soon to get a new phone. He followed up again a few weeks later and when I went into the store yesterday he remembered talking to me and even my last name. He was absolutely fabulous to deal with, went way above and beyond and I would highly recommend this store to anyone, and I will! As a business owner, I really appreciate great customer service. When I was there a gal came in, in a panic about her locked phone and he immediately got everything fixed up within minutes so she could get to work on time. Dealing with this store is such an improvement over dealing with someone on the phone. I’ll be back for sure.
    Parth Patel
    Parth Patel
    18:09 18 Dec 17
    Great experience from a trusted dealer. Fast and reliable service. Will get all my wireless and home services from these guys. Keep up the good work.
    Samuel Snowe
    Samuel Snowe
    16:38 15 Dec 17
    I want to start by saying I have had many different phone plans and sometimes when you go with cheaper plans you pay for that another way. sometimes it ends up costing you way more time and effort just to use the device you have. but with bell I have never been let down! Dan Eminger was the one who helped me and I cannot be more greatful, he went to extra lengths to really ensure everything was working. I believed at a time that customer service was pretty much dead, this individual showed me that it's still alive and put a smile on my face this holiday 🙂 so thank you a million times over dan, best wishes to you and yours
    Paul Lambert
    Paul Lambert
    12:55 06 Dec 17
    I required help quickly when I learned that Bell had frozen my account because of a system error. I was going to call customer service but happened to be close to this independent store. I consider myself fortunate to have met, and been served by Dan Eminger. He truly understands what it means to service a customer, and is a valuable asset to both his employer and Bell Mobility. I find a general lack of good service in the service industry these days. Dan is a wonderful exception to this malaise. If you're looking for advice, or purchasing a new phone, I highly recommend you go see Dan.
    Jeff Dique
    Jeff Dique
    13:22 01 Dec 17
    Judah assisted me in the purchase of a I phone yesterday. He took a genuine interest in finding the right phone and plan. He was knowledgeable, engaged and pleasant. He took extra time to review the plan and phones features. Thanks for the great service.
    IanWombwell67
    IanWombwell67
    17:26 04 Nov 17
    Excellent service on the phone from Dan, and in person in the store from Miranda. Set me up with a tablet plan for my work ipad. A positive experience all around.
    Chris Tremblett
    Chris Tremblett
    13:29 01 Nov 17
    Dan was great. Got me a new phone and saved me money on my bill. Recommended I also come back with my business number to get an even better deal!
    Peter Bento
    Peter Bento
    20:06 29 Oct 17
    Our experience today with Dan was awesome. I recommend him to everyone. He helped us choose which phones and plans were right for us.
    Jaclyn Bento
    Jaclyn Bento
    20:04 29 Oct 17
    Our experience at this store has always been great, but today it was fantastic. Dan was a great help and he steered us in the right direction. He gave us exactly what we needed.
    Therese Landry
    Therese Landry
    13:01 25 Oct 17
    A very positive purchasing experience. I am very happy with my new phone. Thanks so much, Dan, for your help...very knowledgeable and professional. Thank you as well to Miranda. You guys are great.
    Ron Van Brenk
    Ron Van Brenk
    17:22 18 Oct 17
    Great service. Selection could be better. Parking could be better.
    karen Watson
    karen Watson
    14:35 17 Oct 17
    Thank you Dan for your excellent service in helping me to purchase a new iPhone for myself and for my son. The whole purchase experience was extremely positive from start to finish. Thank you again ! Karen
    Niki I
    Niki I
    17:43 11 Oct 17
    Excellent service by Miranda!! She thoroughly took her time with me. Very friendly and knowledgeable. Thank you so much!!
    B and G Berdan
    B and G Berdan
    00:50 29 Sep 17
    This was our first smart phone and Miranda took the time to answer all our questions and concerns. She was friendly and genuine and offered to help us with any future concerns.
    Shanna Eminger
    Shanna Eminger
    23:00 15 Aug 17
    Love my new phone! Dan was such a huge help! My phone completely died last night, he was able to upgrade me while saving me money on my plan. Excellent service, would definately go back.
    Lucas Hicks
    Lucas Hicks
    14:35 21 Jul 17
    Amazing experience at this store.. Fowad was awesome to deal with.. very professional and kind. He met all my business needs and then some.. if you own a business this is where you should go! They know what they are doing there 🙂
    Rick Broom
    Rick Broom
    16:21 14 Jul 17
    Miranda gave excellent service. I stopped into the store and needed information and I was helped quickly and efficiantly, will definitely be coming back to this store. This girl needs a raise.
    Beth Martin
    Beth Martin
    18:01 22 Jun 17
    Richard has helped me buy a new phone every 2 years and I can't say enough about him! It's a painless, easy, quick and efficient transaction every time! He does the math for me and gives me the bottom line! I walk away with no homework and a new shiney phone! thanks Richard. see you in 2 more years!!
    Darren Stark
    Darren Stark
    13:51 01 Jun 17
    Richard was excellent had everything ready for me upon arriving at the store and called on my behalf to get the best possible plan for my use and lifestyle.
    Lucy Jeffrey
    Lucy Jeffrey
    04:57 22 May 17
    I have been a cell phone customer of Bell for many years and specifically at this York st location for close to 3 years. I was initially served by Richard and i was impressed with the service and his great knowledge of the products including the technical aspect. Richard moved on to become a corporate account manager. When i was in the office last week i requested that he serves me even though i'm not a corporate account holder. I was in the process of upgrading my phone and i was confident that the advice he would give me would work well for me. He was called in to the front office and he agreed to serve me. Again great customer service and exceptional knowledge. I find Richard not only knowledgeable but he treats all customers with great respect. As i expected he gave me great advice and recommended an excellent phone that meets my fast paced social media work that requires me to be on Facebook and other social media sites all the time. While i was chatting with Richard the owner came over to the front desk and i introduced myself to him. He as well chatted with me in a very friendly manner that made me feel welcome in this shop. I'm a social media trainer and i deal with business owners 100% of the time. I plan to refer my business clients to this store because i know they will be treated well. Keep up the great job Richard and the entire York St team. Lucy
    Lisa Billesberger
    Lisa Billesberger
    22:46 16 Mar 17
    Incredible service! Dana helped me when I came in for a long overdue upgrade of my phone and overhaul of my phone. I honestly could not be happier-- Dana went above and beyond to help me out. She called bell service to help me figure out my phone plan and got me a test deal! Furthermore she stayed well after close to finish the data transfer of my phone. She deserves a raise. I'm fairly new to London and haven't received this kind of service- ever- since moving here. Thank you!!!
    Mark Berry
    Mark Berry
    03:41 27 Feb 17
    It's been a pleasure dealing with this location. If you need anything "Bell" stop into this convenient location and deal with any of the amazing staff. They go the extra mile and are always a pleasure.
    Maria Wolczyk
    Maria Wolczyk
    21:04 24 Jan 17
    I always have great customer service from Dana. I will continue to visit this location. She was more than helpful. When it was time to upgrade she sold me the package that met my needs and nothing more and lowered my monthly charge. She is very knowledgeable and even made calls for me to inquiry about a fee on my statement. wonderful job and valued employee. Much gratitude.
    Bill Concannon
    Bill Concannon
    17:13 08 Dec 16
    Best in the Business! That sums it up. Miranda is ALWAYS accommodating and goes the extra mile. She has been my Bell rep for sometime now and has always come through for me and I have given her my fair share of challenges 🙂 - Keep up the great work! A real pleasure to deal with.
    David Strano
    David Strano
    09:52 08 Dec 16
    Every time I go into this Location - I always I mean always leave satisfied. Miranda is such a great customer service rep, and always remembers me. It shows that she and this bell store really really care! Keep up the great work. I know next time I need to pick up anything for my phone, accessory or new phone. I'll get what I need at this Bell Store. Keep up the great work, whatever you are doing is working!
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  • Bell
    4.1
    powered by Google

    Kathleen Ruggi
    Kathleen Ruggi

    21:17 07 May 18

    Chantal was completely professional, with a full comprehension of each phone and plan. She was able to make the perfect recommendation for my needs. I absolutely suggest anyone looking for a new phone visit this location, and discuss the options with Chantel.

    Kevin Glew
    Kevin Glew

    00:29 22 Feb 18

    I received outstanding service from Fomad at the Bell Store today. I was thoroughly impressed by the time and effort he spent with me to ensure that I got the best phone for my personal circumstances. Thank you for a fantastic experience.

    Steven Rockwood
    Steven Rockwood

    17:06 10 Feb 18

    Great Customer ssrvice. Yet I still weoyld recommend too all, keep the telephone services through Bell And Television services through Rogers. Exept for mobile, go to wherever you can get the best deal. This store is very clean, friendly staff are abound, yet it is not to busy so you can get things done fairly quick here at this service centre. If you did find my review/information helpful, please ‘smash’ that thumbs up button! … Thank-you.

    Doug Glass
    Doug Glass

    13:29 03 Jan 18

    Last year my wife bought a phone through Chantal and we were very impressed.This year it was my turn. There was only one person that I wanted to deal with and that was Chantal.She is amazing.efficient,knowledgable and friendly.Can’t say enough.

    Doug Glass

    Jason Lightfoot
    Jason Lightfoot

    02:55 29 Dec 17

    Great experience buying new phones and selecting plans. These guys really help my business needs with finding the right solution. Definitely offer higher customer service than big box stores and do what they can to compete with these stores to offer great value and expert advise.

    Shahram Tech
    Shahram Tech

    18:46 27 Dec 17

    Exceptional Service and Pricing at Bell. Staff were more than helpful, patient and professional. Went to get a BYOD60 plan for my wife and I am very very happy with my visit here. Will be back for my next phones! He asked all the right questions very efficiently without pressuring me at all. At the end, we reviewed all of bell’s products from cell phones, phone cases, internet services, to tablets in the shortest amount of time possible and got helped very professionally and fast.

    cory trevor
    cory trevor

    17:31 19 Dec 17

    Customer service was very helpful. Will be staying with bell. Wouldn’t be 5 stars but Bell can still improve. Ty for help

    Sahar Ziaey
    Sahar Ziaey

    19:20 18 Dec 17

    Excellent service, accommodated all my needs and walked away feeling like I got the best deal out there! Staff is also very friendly, overall had a very pleasant experience.

    Parth Patel
    Parth Patel

    17:12 18 Dec 17

    Great experience from a trusted dealer. Fast and reliable service. Will get all my wireless and home services from these guys. Keep up the good work.

    jackaroo84
    jackaroo84

    17:08 18 Dec 17

    Great experience dealing with these guys. Very friendly and knowledgeable staff. Got some sweet deals for our family phone plans. Highly recommended.

    Dustin Ratelle
    Dustin Ratelle

    14:11 12 Dec 17

    James helped me out at your argyle mall location and was nothing short of fantastic. You have a great asset to your company in James and I will always shop and do business at this location going forward.

    ken sitzes
    ken sitzes

    21:57 26 Nov 17

    Chantal is awesome and we will be back…
    great location to deal with..

    Cynthia McLaughlin
    Cynthia McLaughlin

    01:25 25 Nov 17

    Daniel was excellent and thorough at explaining and going over details of my options. He was polite and knowledgeable and made it easy for me to choose. His demeanour was pleasant and professional. Great experience!

    Dan Dibiccari
    Dan Dibiccari

    23:23 23 Nov 17

    Chantal was very helpful and very professional in help us with our needs. Friendly and courteous service. Been a Bell customer for many years and will continue to do so. Thank you.

    suzanne callon
    suzanne callon

    16:39 14 Oct 17

    Excellent customer service. Reps are enthusiastic and knowledgeable.

    Diana Smith
    Diana Smith

    20:59 21 Aug 17

    I was very pleased with my service. James was very informative and attentive. What a great customer experience with a Bell representative. I would definitely return for any assistance. Thank you James.

    Jonathan Elliot
    Jonathan Elliot

    23:01 10 Aug 17

    James was the best bell rep I have ever dealt with, made the experience fun and personal, I wish they could do more on store because I would want to deal solely with him

    maria hoesterey
    maria hoesterey

    17:08 10 Aug 17

    i was recently in your store, and was assisted by James Flonders, he was very inviting, and you could not ask for a better sale Representative, His personality was amazing from the get go. The information he provided to me was very helpful and he made it easy for me to understand. Very knowledgeable in his job. The best service I`ve had in all the years with bell. I would highly recommend James Flonders to assist you with your needs at bell. 1920 Dundas Street East at Clarke road. Thank you James for all your help.

    Shannan Disher
    Shannan Disher

    21:49 30 Jul 17

    Fast, informative and very friendly service provided by James at this location! Would go back there again to do business.

    Deanna May
    Deanna May

    21:23 21 Jul 17

    Had the most amazing customer service at Dundas Bell store. Both Dan and Chantal were so helpful in helping me switch over phones. They definitely went above and beyond. Thank you to both of you!

    Joel Koptie
    Joel Koptie

    18:23 18 Jul 17

    The staff was great. We had a complicated switch to bell and they were extremely helpful and friendly. I would recommend coming here to set up a new account.

    Debbie Ramsay
    Debbie Ramsay

    19:26 15 Jul 17

    This is my first time owning an IPhone. Chantel was wonderful to deal with and very helpful!

    Leslie Talian
    Leslie Talian

    20:44 19 Jun 17

    It’s always a pleasure going to 1920 Dundas Street E, London, ON, Bell location specifically. Even though I now live way across town. It’s well worth it to get fantastic, friendly service. Every staff member is very knowledgeable, polite and they always do what they can to make sure you’re happy/satisfied before you leave the store. I absolutely recommend this Bell location no matter where you live. It’s definitely well worth the drive. Thank you for always giving me an amazing experience.

    Sarah McConnell
    Sarah McConnell

    20:04 10 Jun 17

    Patient, excellent service

    Janet Anderson
    Janet Anderson

    11:24 09 May 17

    I received great service. James was full of information and ideas and was very helpful. Very nice guy.

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